Thursday, December 19, 2013

Mount Dora Travel Agent Now Certified Special NeedsTravel Advocate

This past week, I received certification from Special Needs Group, Inc., a global provider of wheelchair rentals, scooter rentals, oxygen rentals and other special needs equipment rentals for the travel industry. Recommended by the world's major cruise lines for superior service and value, Special Needs Group also services guests visiting hotels, resorts, theme parks and convention centers. To earn the distinction, I participated in Special Needs Group’s in-depth online 3 module certification program.

Through the program, I gained an understanding of the special needs/accessible travel market. I also learned about the best equipment to rent for special needs travel. From mini refrigerators for insulin and patches of sod or mulch for a service animal, to organic baby food and pack-n-plays, I will make every effort to accommodate needs.

One of the things I learned was that nationwide, one in seven persons has some form of disability, and one in five families are touched. Whether someone has cystic fibrosis, asthma, sleep apnea or other respiratory disease, travel is still accessible. By specializing in special needs/accessible travel, I have the ability to help this large percentage of the population travel in an enjoyable, safe and efficient manner.  

Through these courses, I not only learned how to assist individuals with special needs to enjoy travel, but I found some valuable new ways to serve the needs of all of my clients. The population, as well as the travel industry itself, has undergone major changes in the past few years. By completing this program, I have the ability to stay on the cutting edge of these changes and create incredible opportunities for my clients.

To book a vacation or inquire about equipment that might be needed while away from home, please contact me. 

Create memories, not regrets!

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